Logging out destroys your currently actively session on the site, and it all destroys all StatCounter session cookies that were present in your browser. If you did not log out, and you were to visit another site it could be possible for them to get you to click a link, that would send your cookie information to another individual without you knowing about it. That individual would then be able to use that cookie information to gain access to your account without even knowing your password!
Fill out the following form to close your account. Sorry to see you go! http://www.statcounter.com/close_account.php
Absolutely not! For the free service we can only sustain offering a log size of 500 to our members, and we perform the detailed analysis on this. Bigger log files put a greater strain on the servers and cannot be provided free of charge. We would like to, but it just isn't sustainable. When your log size if full it simply overwrites the oldest entry in the database. You get to use that log size to its maximum!
We 100% absolutely do not. Your personal and private data is kept private. We will not share it with any third parties. And we have no way of getting your website users' email addresses, but if we did we still wouldn't share it with any third parties. We keep the overheads of this site to a minimum and manage to operate it free of charge because of our generous advertisers on the StatCounter website only - not yours.
If you have a "static" IP, you can block your entries like this: 1. Click "wrench" icon next to your project 2. Click "Edit Settings" 3. Scroll down until you see "IP Blocking" (at the bottom of the list) 4. Copy (control+v) the IP# shown in that box and Paste (control+v) in the box to the right. If your IP changes each time you login to your ISP, you can block your entries by creating a blocking cookie, but you first must make sure that you are able to accept both first and third-party cookies from www.statcounter.com. Once your certain that statcounter cookies are set, login to your account and browse to the "My Projects" page. 1. Click the "Create Blocking Cookie" link above your projects.
This service is completed financed through the revenue brought by advertising on the StatCounter website only. We can't stress this enough. We only show advertisements on OUR website. Your website is completely free of ads, and you can even choose to use an invisible tracker for free too! But please remember to support our generous advertisers by buying and using their products.
Yes! Absolutely the visitors are still tracked. They will be considered a unique visitor to your website on each page load but they will still be tracked.
The offical word from Tribal Fusion - who display the banner ads on our site is: Avenue A's product, Atlas DMT, is a third party ad server that many advertisers use to serve their advertisements. Users who have cookies disabled, or have aggressive anti-virus software, may receive a notification of a cookie from Avenue A being downloaded. This cookie is used simply to track the performance of ads being served by Atlas DMT. For more information, you can visit the privacy policy page of Atlas DMT: http://www.atlasdmt.com/privacy/ Please let me know if you have any additional questions. This is not malicious software. If you upgrade your account there is an option to disable banner ads as well.
Uniform Resource Locator - The address of a site on the Internet (a.k.a. The World Wide Web). It is in the form: protocol://hostname.domain.name/directory or file_names/file_name.file extension For example http://www.statcounter.com is a URL.
Free accounts have 500 log size, so at any point of time stats details will be shown from last 500 pageloads/pageviews. Say 250 users have viewed your webpages 2 times then our stats will show details of those 250 users, however if 10 users have viewed your webpages 50 times by re-loading or visiting that webpage again then stats will be shown of those 10 users only because StatCounter shows stats details only from last 500 pageloads. Summary Stats are cumulative and are for the life of the project while detailed stats like visitor path, came from, entry/exit etc.. are soley dependent on logsize. We hope you got the idea of how StatCounter show details in reference to its log size.
Please make sure that you are not blocking email from support@statcounter.com! In May of 2007 a mailshot was sent out to every StatCounter member - - all 1.5 million of them, announcing that the new "free" log was being raised from 100 to 500 pageloads. Members were advised that to take advantage of the new log-size, they should login to their StatCounter account, click "Adjust Logs" on the projects page and increase existing projects by 400 pageloads. All NEW projects will automatically start with 500 pageloads, just the way your older projects started with 100, but the adjustment must be made.
Click the red, "trash-can" icon to the right of the project to be deleted. Caution: Deleted projects are not recoverable! If you have StatCounter code generated from this project on your website, deleting the project will result in an "Invalid Project" error message on your pages!
Windows IE 6.x Browser Select Tools Select Internet Options Select the Privacy tab. Select Advanced Deselect override automatic cookie handling button Click on the OK button at the bottom of the screen. Click OK to exit Select Tools Select Internet Options Select Delete Cookies Select Tools Select Internet Options Select Delete Files Close down all open Internet Explorer Browsers Load it back up again and logon to StatCounter! Windows IE 5.x Browser Go to Tools on the menu bar Pick Internet Options Click the Security tab Select the Custom Level tab Under "Allow Cookies that are stored on your computer" click "Enable" Under "Allow per-session cookies (not stored)" click "Enable" Select OK, Yes you want to save the settings AOL 8.0 From the AOL Toolbar, select Settings. Select Preferences Select Internet Properties (WWW) Select the Privacy tab Select Advanced Deselect override automatic cookie handling button Click OK to exit. AOL 7.0 with IE 6.x From the AOL Toolbar, select Settings. Select Preferences Select Internet Properties (WWW) Select the Privacy tab Select Advanced Deselect override automatic cookie handling button Click OK to exit. AOL 7.0 with IE 5.5 From the AOL Toolbar, select Settings. Select Preferences Select Internet Properties (WWW) Select the Security tab Select the Custom Level tab Under "Allow Cookies that are stored on your computer" click "Enable" Under "Allow per-session cookies (not stored)" click "Enable" Select OK, Yes you want to save the settings Netscape 7.x Click Edit on the Toolbar. Click Preferences Click the Privacy and Security category; expand the list to show the subcategories. Click Cookies Three options are displayed. Click the appropriate choice: Disable cookies Enable cookies for the originating web site only Enable all cookies If you want to be notified when a web site tries to set a cookie, select "Warn me before accepting a cookie." Netscape 6.x Click Edit on the Toolbar. Click Preferences Click the Privacy and Security category; expand the list to show the subcategories. Click Cookies Three options are displayed. Click the appropriate choice: Disable cookies Enable cookies for the originating web site only Enable all cookies If you want to be notified when a web site tries to set a cookie, select "Warn me before accepting a cookie." Netscape 4.x Go to Edit on the menu bar Pick Preferences Go to the Advanced option on the Category menu Click the check box next to "Accept All Cookies" Click OK Netscape 3.x Clients Go to Options on the menu bar Pick Network Preferences Click the Languages tab Click the checkbox next to "Enable Java" Click OK Mac IE 5.x Click Edit Select Preferences Under the Receiving Files option, select Cookies Under "When receiving cookies:" select the desired level of cookie acceptance Under "When receiving cookies:" select the desired level of cookie acceptance Click OK to finish Safari Browser Click Safari icon in Menu Bar Click Preferences Click Security icon Accept cookies: select Radio button "only from sites you navigate to" Close Firefox Browser on Mac Click the Firefox icon in menu bar Click Preferences Click on Privacy icon Cookies check accept Keep until: "ask me every time" drop down menu Close
Don't worry. It happens to the best of us. But do try to keep it in safe place this time. Here is the form to have it emailed to you: http://www.statcounter.com/forgot_password.php
We're very sorry to see you go. Here is the form to close your account: http://www.statcounter.com/close_account.php If there is anything that we could do to keep your custom, we'd love to hear from you.
You absolutely do not have to put a banner ad on your site. We keep our overheads to a minimum - then make our money from advertising when you log onto StatCounter to see the latest visitors to your website. We do not put advertisements on your website! If your website is getting more than 250,000 pageloads a month, then you are outside this free model. Get in touch with us before adding the code to your website and we'll be able to offer you better stats for an excellent price. You'll get real value for money. The primary goal behind StatCounter is to help webmasters succeed online, and we want to provide the best possible website stats to the most amount of webmasters and site owners out there. What's the point in designing a system that doesn't get used by anybody? We want as many webmasters as possible out there to be using our system. But we will only provide the service on a sustainable basis which is why websites getting over 250,000 pageloads a month either have to pay or remove the code.
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