Whenever I try to access the statcounter.com page now, my spybot program keeps blocking a file called "Avenue A" from downloading. Then, after I close that pop-up alert, I get nothing. Can anyone help?
The offical word from Tribal Fusion - who display the banner ads on our site is:
Avenue A's product, Atlas DMT, is a third party ad server that many advertisers use to serve their advertisements. Users who have cookies disabled, or have aggressive anti-virus software, may receive a notification of a cookie from Avenue A being downloaded. This cookie is used simply to track the performance of ads being served by Atlas DMT. For more information, you can visit the privacy policy page of Atlas DMT:
http://www.atlasdmt.com/privacy/
Please let me know if you have any additional questions. This is not malicious software.
If you upgrade your account there is an option to disable banner ads as well.
How do I configure default summary stat settings for guest users?
The summary stats now offer a lot of options, and users can save a default configuration that will be used everytime they log in. However, for all guest users, these default settings are the same, and they cannot save their own configuration.
This can be overcome by users to a degree, however, by adding a Stats Viewer user to their account - they can set up a default stats summary configuration for that user as they see fit, and then make the username and password for that Stats Viewer user public - so guest users can login as a Stats Viewer. The login can be embedded in links aswell as follows:
http://my.statcounter.com/project/?form_user=USERNAME&form_pass=PASSWORD
where USERNAME and PASSWORD are substituted with the public Stats Viewer username and password.
Why is my log still at 100 if the "free" log-size is 500?
Please make sure that you are not blocking email from support@statcounter.com!
In May of 2007 a mailshot was sent out to every StatCounter member - - all 1.5 million of them, announcing that the new "free" log was being raised from 100 to 500 pageloads. Members were advised that to take advantage of the new log-size, they should login to their StatCounter account, click "Adjust Logs" on the projects page and increase existing projects by 400 pageloads.
All NEW projects will automatically start with 500 pageloads, just the way your older projects started with 100, but the adjustment must be made.
To get your projects log size set to 500 please try the following steps.
1. Login to StatCounter
2. Click the "Adjust Log" link at the top / middle of the page
3. Change the log size to 500
4. Click the "Adjust Log" button at the bottom
How do I enable cookies in my browser?
Windows IE 6.x Browser
Select Tools
Select Internet Options
Select the Privacy tab.
Select Advanced
Deselect override automatic cookie handling button
Click on the OK button at the bottom of the screen.
Click OK to exit
Select Tools
Select Internet Options
Select Delete Cookies
Select Tools
Select Internet Options
Select Delete Files
Close down all open Internet Explorer Browsers
Load it back up again and logon to StatCounter!
Windows IE 5.x Browser
Go to Tools on the menu bar
Pick Internet Options
Click the Security tab
Select the Custom Level tab
Under "Allow Cookies that are stored on your computer" click "Enable"
Under "Allow per-session cookies (not stored)" click "Enable"
Select OK, Yes you want to save the settings
AOL 8.0
From the AOL Toolbar, select Settings.
Select Preferences
Select Internet Properties (WWW)
Select the Privacy tab
Select Advanced
Deselect override automatic cookie handling button
Click OK to exit.
AOL 7.0 with IE 6.x
From the AOL Toolbar, select Settings.
Select Preferences
Select Internet Properties (WWW)
Select the Privacy tab
Select Advanced
Deselect override automatic cookie handling button
Click OK to exit.
AOL 7.0 with IE 5.5
From the AOL Toolbar, select Settings.
Select Preferences
Select Internet Properties (WWW)
Select the Security tab
Select the Custom Level tab
Under "Allow Cookies that are stored on your computer" click "Enable"
Under "Allow per-session cookies (not stored)" click "Enable"
Select OK, Yes you want to save the settings
Netscape 7.x
Click Edit on the Toolbar.
Click Preferences
Click the Privacy and Security category; expand the list to show the subcategories.
Click Cookies
Three options are displayed. Click the appropriate choice:
Disable cookies
Enable cookies for the originating web site only
Enable all cookies
If you want to be notified when a web site tries to set a cookie, select "Warn me before accepting a cookie."
Netscape 6.x
Click Edit on the Toolbar.
Click Preferences
Click the Privacy and Security category; expand the list to show the subcategories.
Click Cookies
Three options are displayed. Click the appropriate choice:
Disable cookies
Enable cookies for the originating web site only
Enable all cookies
If you want to be notified when a web site tries to set a cookie, select "Warn me before accepting a cookie."
Netscape 4.x
Go to Edit on the menu bar
Pick Preferences
Go to the Advanced option on the Category menu
Click the check box next to "Accept All Cookies"
Click OK
Netscape 3.x Clients
Go to Options on the menu bar
Pick Network Preferences
Click the Languages tab
Click the checkbox next to "Enable Java"
Click OK
Mac IE 5.x
Click Edit
Select Preferences
Under the Receiving Files option, select Cookies
Under "When receiving cookies:" select the desired level of cookie acceptance
Under "When receiving cookies:" select the desired level of cookie acceptance
Click OK to finish
Safari Browser
Click Safari icon in Menu Bar
Click Preferences
Click Security icon
Accept cookies: select Radio button "only from sites you navigate to"
Close
Firefox Browser on Mac
Click the Firefox icon in menu bar
Click Preferences
Click on Privacy icon
Cookies check accept
Keep until: "ask me every time" drop down menu
Close
Why is my username/IP address/email banned from the StatCounter forum?
Firstly, let us apologise.
We are very sorry for any confusion or upset caused by your finding yourself banned in our forum, however, please let us explain.
The forum is provided by StatCounter as a venue where members and potential members can offer help and assistance to each other, discuss ideas, get to know one another and interact in a positive way.
Unfortunately, large numbers of people have been joining the StatCounter forum simply and solely to post spam messages and links and promote certain sites (e.g. p0rn, drugs, counterfeit goods etc). These people are not StatCounter members and are not interested in contributing positively to the forum in any way.
In order to combat this kind of activity and maintain the integrity of the StatCounter forum we have found it necessary to implement a number of measures such as IP and email address banning.
IP address banning:
Specific IP addresses or IP address ranges are banned when it is established that the specific IP address or range is being used for spamming purposes. Typically a range is blocked when more than 5 spammers from that address or range sign up to the forum within 1 hour.
If you find that your IP is banned you should reset your internet connection and try to log into the forum again. If the problem persists you should contact the StatCounter Support Team.
Note also that if you are using an open proxy server (e.g. for anonymous browsing) then there is a high degree of probability that you will not be able to use this IP address to sign up with the forum. This is because these kind of proxy servers are very popular with spammers and are therefore banned from our forum to safeguard it from floods of undesirable posts. In this case, the ban on your IP address cannot be lifted as to do so would allow many spammers access to our forum.
Email address banning:
Certain email addresses which are commonly and frequently used by spammers are also banned in our forum.
If your email is banned, you should consider registering at the forum using an alternative email address.
Username banning:
Certain usernames are banned in our forum e.g. anything associated with drugs or p0rn.
In this case, you should simply sign up with an alternative username.
While we do regret any inconvenience caused to our members, our actions are taken for the good of all Statcounter users.
